How many of your top performers have quit, leaving you, their leader, wondering why or what happened?
[tweet_quote display=”People will quit before they ask for what they want or tell you what is wrong.”]People will quit before they ask for what they want or tell you what is wrong.[/tweet_quote] That’s why knowing what to look for is so powerful.
Red Flag Behaviors
1. Productivity And Accountability Drop: They are missing deadlines, not achieving needle movers, they aren’t keeping normal hours or if they are in the office – they aren’t ‘all there’. They stop making commitments to long-term projects and aren’t offering forward thinking ideas. They don’t seem to care or want to step up, grow, stretch or course correct. Your once top producer is now not producing.
Watch on Forbes:
[brightcove videoID=5201869240001 playerID=]
2. Communication Stops: They aren’t proactively contributing in meetings, they aren’t responding to emails/phone calls in a timely manner or sometimes they don’t respond at all. They are isolating. They are only doing the minimum or less in regards to keeping the lines of communication open and constructive. When asked if everything is okay, they get defensive.
3. Negative Attitude And Behavior: They are expressing negative things about work, they aren’t satisfied, they have nothing positive to say, they aren’t optimistic or outcome focused or pro-active, they play the blame game and they may even display bullying behavior.
4. Change In Appearance: Drastic changes in appearance, combined with changes in behavior can indicate that they aren’t interested in how they are perceived at work or they don’t feel that they are “seen” at work so how they dress doesn’t really matter.
5. Team Members Are Concerned: When team members come to you and express their concerns, this is something that you should consider serious. Your top performer works closely with team members and they will be the first to notice subtle changes. It’s important to ensure that these concerns don’t become office gossip but don’t dismiss these concerns before taking a moment to check in with the top producer.
Simply put, all of these red flag behaviors equal one thing – your once top performer is now disengaged and instead of contributing positively to the company, they behavior is having a negative effect.
Once you see the behaviors, you can take action. It is easier to respond to the intention of a behavior rather than the problem. It also helps us to groove our brains in useful ways.
Disengagement Is The Foundation
All of these factors equal disengagement and that is the core of knowing that someone is ready to jump ship. How do you know when to throw them a lifeline or when to let them go? When my clients have a top performer that is becoming disengaged and displaying signs that they are going to quit – they find it powerful to check in with them before that team member checks out.
Let’s create an environment where you as the leader get the results you want and your top performers feel powerful, effective, enrolled and engaged.